Already last fall, mobile operators ONE some changes had made to the terms and conditions, which for the customer were not only favorable effect. This resulted after § 25 (3) TKG 2003 a free, extraordinary right. Now it has been found that the announcement of the new terms was insufficient time and ONE of the RTR was obliged to disclose the terms according to the guidelines once known.
are basically the current terms of changes so those that have been made in September 2007. However, since the "essential content of not only favorable Changes were "not or insufficiently known, ONE is now obliged to repeat the announcement in accordance of the applicable requirements, including extraordinary right. All those who completed before 26.06.2008 (effective date of the new T & C) a contract with ONE .'ve, should therefore be informed no later than the next bill it for existing customers, the new terms apply only from 26.08 until then can still from the new right of termination be used as
concrete changes.. One of the main changes is to increase the notice period from 4 to 8 weeks. Furthermore, the timing of contract rates (Unless specially agreed otherwise) standardized to 60/30 and various service charges also were "unified", ie more expensive. Another important point is the massive increase in part of roaming costs. One complaint may well be a decisive factor was the commitment to re-notification.
customers with old 4:0 rate watch: Another change that occurs only with the current terms of entry into force, is the limitation of the unlimited actually conceived as a 4:0 rate. This applies to the 4-0 first-generation rates, which only had an imprecisely formulated fair-use clause. All customers with said fares are now informed that from next Accounting period is a limit of 1,000 minutes / month into his own net, to the mailbox, to the fixed network and the network choice. With excess of the amounts included in talks to ONE fall 5 cents / min. and in discussions in other Austrian networks, even 25 cents / min. at. As this is a massive deterioration of the tariff, all customers an extraordinary dismissal was down to my heart.
Links:
- ONE
- summary terms and fees
- § 25 (3) TKG 2003
